#0016: Software recommendation: Firefox Monitor and haveibeenpwned?
Preamble
In a bid to make more immediately useful content, I’d like to start recommending some of the various tools that I use. In this case it is an online service. Namely Mozilla’s Firefox Monitor; or more to the point, it is actually the website: haveibeenpwned.com (HIBP), which Firefox Monitor uses to enable it’s service.
What do they do?
In essence Firefox Monitor and HIBP are used to check whether or not an email address is associated with a recorded data-breach. Keyword: “recorded”. It does this by using a database of known breaches provided by haveibeenpwned.com.
The purpose of this service is to allow people to ascertain whether or not, an online account (and the user information there in) associated with the email address: has been compromised in a known data breach; and thus in need of immediate remedy. Things like: changing passwords, recovery phrases, and generally being aware that any potentially sensitive information associated with that account, such as: full name, mother’s maiden name, GPS location, education, birth date, telephone, city, school, or business information has now circulated within the hacker community.
Additionally, it helps to know which company is to blame for the spike in volume of spam and phishing emails, that will most certainly accompany said breach. I don’t know about yourself, but that’s something I’d certainly like to know.
Why is this service important?
It is my belief that every solution begins with awareness, the awareness of the problem. Only then can we move to better the situation. This tool gives you exactly that.
In my opinion, the main reason why I think this tool is important is because the companies involved in the data breaches themselves are loath to make their customers aware of them. Even though it is in their user’s best interests; it is not in the businesses best interests to advertise any breaches beyond the legally mandated/enforced minimum. Furthermore, who knows what that actually even is when dealing with global or multinational companies that operate over many legal jurisdictions. This is especially true when dealing with larger companies with entire legal teams at their disposal.
This service is important because (still just my opinion): companies in general tend to quietly patch any security vulnerabilities as they find them, and move on hoping no-one has noticed. This is especially true when there is no internally confirmed security breach.
Whenever a confirmed breach does happen, the first thing that the company responsible does is downplay the scope and severity of it. This may (and probably does) include: not even publicly reporting the breach until it is already made public elsewhere, often at a much later time. In many cases there is even resistance to acknowledge fault after the breach is made public. This is most likely a bid to exonerate themselves of any potential legal liabilities involved.
At the very least acknowledgement of fault could be seen as weakness. Weakness that will shake public confidence in the company and/or service. Therefore it is in their best interest to maintain the general illusion of control and/or competence. It’s corporate PR 101. It’s just a shame that the company and it’s users’ interests don’t align within this circumstance.
Why should people use these tools?
Both Mozilla Firefox Monitor and HIBP are free to use publicly available tools. Both tools come from reasonably trusted sources. Firefox Monitor is the product of an open-source community driven effort, giving it a certain level of transparency. And HIBP was developed by Troy Hunt, an authority on the topic of digital security. Even if you don’t know who Mr Hunt is (and I didn’t prior to this post), the fact that the Mozilla team decided to use his HIBP database for Firefox Monitor means that they are vouching for it.
More importantly, the tools themselves can assist an individual with regards to protecting their personal information online. They do this by allowing the individual that exact thing that I mentioned earlier: awareness. Awareness of whether or not that person’s email associated account information has been circulated, and which company is at fault for it.
For example: if you used the tool and because of it now know that, an account associated with your email with company X has been breached; and along with that breach your “security questions” were revealed. Then now you know to both remove, and not to use those particular security questions, with any future account … ever. As they are basically permanently compromised. Forewarned is forearmed.
Difference between Firefox Monitor and haveibeenpwned?
Firefox monitor is a very slimlined version of the HIBP tool that gives the lay user just what they need, without overwhelming or putting off said lay user. It is rather idiot proof; merely requiring user’s to input their emails and press enter. That’s it. Firefox monitor also has been bundled in with a few basic articles on good security protocol, that may be helpful to the average user. Common sense stuff a lot of it, but you know what they say about common sense.
Although Firefox is the simpler tool to use, it must be said that HIBP is a far more robust tool. And the one that I recommend. This is because in addition to searching email addresses, it allows searching via: passwords, and domain names. The website also allows users to browse a catalogue of breached websites without running a search. Extracts below.
Ever wondered how many accounts have been breached because they used the password “love”? Wonder no more. According to HIBP, its 356006 times.
I have also perused a nice little selection of companies from HIBP’s catalogue of known breaches that you may find interesting.
Personal experience with a data breach.
Just an aside if anyone is interested. From reading the above “Why is this service important?” section, you might have gotten the idea that I may be ever so slightly cynical about the companies involved in security breaches like these.
Frankly speaking, whenever data breaches do happen, I do not consider the corporations involved to be “victims” of cybercrime, as many others seem to do. It is a nauseating sentiment. One that condones bad behaviour. This is because it is my personal belief that the vase majority of the cases are due to one core thing: a dereliction of duty. Them failing in their duty to protect the data that they collected. Little more.
In addition to consuming the various news articles about data breaches over the years. Ones that had the general themes of corporate incompetence. Like for example: employees carrying around sensitive data on unencrypted thumb-drives, only to lose them on the train. I also have a few examples of companies that leaked my very own personal information. All of this has coloured my opinions thus.
The most memorable is the online virtual tabletop gaming website roll20.net. The thing that rubbed me the wrong way about them is that at no point during the process did they ever take any accountability for allowing it to happen. They did eventually outline what information was taken, but they never offered an apology for their lax in security. Instead they covered it up with boiler plate (legal friendly) corporate speak.
Example: “The investigation identified several possible vectors of attack that have since been remedied. Best practices at Roll20 for communications and credential cycling have been updated, with several code library updates completed and more in development.” Assuming that is indeed true, the same could literally be said by any company involved in a similar data breach – just change the names.
Although from what I understand by reading the article that they linked in their post, technically (purely technically) this appears as though it’s not their fault. But rather it was due to the underlying technology that they used. At least that is the implication presented. I’d argue that they still made the decision to use said tech, and thus vouched for it by doing so. Making them responsible, at least tangentially. At least enough for a simple sorry. The closest their customers got to an apology was a “Frankly, this sucks.” Writing it in an official company blog post that they passed for a conclusive public report; authored by Jeffrey Lamb, the Data Protection Officer.
I remember thinking at the time that whoever was writing this was good at the bland formalities of corporate speak, but otherwise is (and excuse my French): a fucking dickhead. You have to keep in mind reader, that they only knew of their own data breach because of a third party report. One that was published months after the fact. The report was published in February of 2019, and the breach happened (according to Mr Lamb) sometime late 2018. No apology warranted, not even for missing the hack, until a third party told you about it months after the fact. They then go on write their conclusive report in august of 2019. So nearly a year, between data breach and the final public debrief, where they outline exactly what data was exposed. I call that incompetence. “Data Protection Officer” more like resident salary sucker.
The ultimate lack of accountability is what really rubbed me up the wrong way here. And why would they be accountable, there is little in the way of consequence it seems for these messes. There are even examples of customers defending roll20 in the comments, referring to them as “victims” of cybercrime. They aren’t the victims here idiot, you are! I’ll include some choice examples of this for your entertainment. Its customers like that, that make businesses feels like they don’t have to be accountable either for their actions, or in this case general inaction with regards to proactively protecting customer data. Please read through the example comment thread.
You really can’t reason with people like that. They have too much emotional stock in a corporation to admit to themselves that they got screwed by it. There were even people actually praising roll20 for it’s meagre efforts. A sum total of 2 blog posts, some notice tweets/emails, and for patching a hole in their own boat. Thanks roll20, stellar job. Shame about all my cargo sinking to the seafloor for the bottom feeders to enjoy. I mean you only lost my full name, my IP address (so my physical location), my password, oh and some of my credit card data. Don’t worry about that roll20 (not like you would), that’s my problem. Fuck those types of customers. Wankers.
Moving on. Another example of a gormless entity losing my data is ffshrine.org. A final fantasy fan site that I registered with in 2010 I believe; and haven’t used that account since 2010. Ideally, they would have flagged the account as non-active and deleted it after a couple of years. But alas, instead they just kept whatever details I gave them for the five years until their 2015 data breach. Where they lost subscriber passwords and email addresses. No warning email post event, nothing. Radio silent. I had a similar experience with tumblr back in the day. Radio silent. No accountability. Are you sensing a theme here, dear reader?
Closing thoughts.
I have written far more here then I initially wanted to, so I will keep this summary short. Tools like haveibeenpwned and Firefox Monitor are things that you as an individual can use to help protect yourself in cyberspace. They can help you take proactive measures to safeguard your own data. They can also show you evidence that the large corporations really aren’t as professional or as infallible as they like to appear.
And that when, they make mistakes; mistakes such as losing your data. It is often you that has to bare the brunt of the repercussions, with little if any repercussions to them. Maybe they incur a temporary stock dip. But the fact of the matter is, they’ll recover from it. However whatever data you provided them for safe keeping, well that’s now permanently out there. Enjoy.
For example. To this day I still get phishing emails that say something like: “hey MY_FULL_NAME, YOUR_BANK has detected multiple login attempts using PASSWORD_FROM_FFSHRINE.ORG to login. We have frozen your account because we suspect fraudulent activity. Follow the obviously dodgy link provided and give us your security questions to fix this.” Although I can recognise a phishing scam when I see one, many technology illiterate users can not.
And make no mistake, the companies that were lax in their security. The one’s that have the attitude that breaches happen; are the exact ones to blame for the perpetuation of the black market information economy. An economy that preys on people; the real victims. The people who trusted these corporations with their data, thinking it in safe hands. Not the corporations themselves whose lack of diligence and general incompetence allowed for the data that they were trusted with to be exposed.
Jeez… that got a bit preachy towards the end. Didn’t it? Sorry about that. It’s just seeing companies fobbing off their responsibilities, and then seeing customers with Stockholm syndrome defending these same companies against criticism – really ruffles my feathers.
Anyway, thanks for reading.
References, links, further reading.
https://github.com/mozilla/blurts-server
https://monitor.firefox.com/
https://monitor.firefox.com/breaches
https://monitor.firefox.com/security-tips
https://haveibeenpwned.com/
https://haveibeenpwned.com/About
https://feeds.feedburner.com/HaveIBeenPwnedLatestBreaches
https://blog.roll20.net/post/182811484420/roll20-security-breach
https://blog.roll20.net/post/186963124325/conclusion-of-2018-data-breach-investigation
Hacker who stole 620 million records strikes again, stealing 127 million more
